To ensure your boiler experiences maximum longevity and provides efficient, trouble-free operation it is important that it is regularly serviced and maintained. The Windhager UK Service Department regularly services and maintains in excess of 1100 boilers a year across the UK. Windhager engineers are experts in their field, fully trained and carry a van stock of spares to ensure boilers are always maintained and operating efficiently.
Systems that are connected via the Windhager MyComfort app can be diagnosed and adjusted remotely by our engineers.
Windhager customers also have access to free out-of-hours support.
Windhager are happy to offer annual maintenance contracts, servicing or emergency callouts. Please contact us for more details.
A Windhager 365 Service Plan3 offers peace of mind in the provision of a cost effective and comprehensive service plan. The 365 Service Plan ensures that boilers are serviced and maintained as well as covering all required replacement components under a one-off annual payment.
The standard 365 Plan is available to all Windhager biomass boilers under 5 years with the exception of BioWIN Lite.
The 365 Plus Service Plan3 is designed for BioWIN Lite appliances as well as boilers with high operating hours or over 5 years old.
As per standard 365 Service Plan terms with all replacement parts (including wear parts) supplied at a premium discounted rate.
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3 Terms and conditions of 365 Service Plan apply 4 Replaced parts are chargeable if component failure is due to the use of incorrect fuel or misuse of appliance.
5 Remote heating control with MyComfort only available with Windhager MES control
Ensure that your boiler is fully serviced and ready for the heating season, a Windhager annual service will include:
Annual Service caveat: This is not an inexhaustible list of work undertaken during a service and is dependent on individual product type and installation. 1 Replaced parts are chargeable if outside warranty period, are classed as wear parts, if component failure is due to use of incorrect fuel or misuse of appliance. 2 Sweeping of chimney must be agreed with Windhager Service and Technical Departments prior to service and is an additional charge to the boiler service.
